Frequently Asked Questions
Find Jamder Couture answers about sizing, delivery and returns.
Every Jamder piece is handpicked by our founders, selected for its cut, fabric and finish.
Where do your dresses come from?
Use our Size Guide. Measurements are body measurements. If you are between sizes, we suggest the larger size.
How do I find my size?
Tap the size on the product page and choose "Request this size". We'll check availability and come back to you on WhatsApp. A request isn't an order and no payment is taken.
My size isn't available. Can I still get it?
We don't offer alterations in-house, but our pieces are made with seam allowances so a skilled local tailor can refine the fit.
Do you offer alterations?
In the UAE, Saudi Arabia and the Middle East, you can pay securely by card, Apple Pay or Google Pay. In Norway, Europe and the UK, you reserve your pieces online and our team completes your order with you on WhatsApp.
How do I pay?
Delivery times and fees depend on your region, see Delivery & Returns.
How long does delivery take?
Yes, within 7 days of delivery in the Gulf and 14 days in Norway, Europe and the UK. See Delivery & Returns for the conditions.
Can I return my order?
Every order is prepared by hand and arrives in our signature Jamder packaging with a personal thank-you card.
How will my order arrive?
How can I contact you?
